Privacy Policy

Privacy Policy

This privacy policy sets out how Jrsilks.com uses and protects any information that you give Jrsilks.com when you use this website.

Jrsilks.com is committed in ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Jrsilks.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-Oct-2015

Jrsilks.com will not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. You agree to respect the Privacy and Confidentiality of others.

What we collect

·         You can visit the websites of Jrsilks.com without revealing any personal information. However, Jrsilks.com needs certain personal information if you wish to purchase our products, register for an affiliate account, receive Jrsilks.com newsletter, or use certain Jrsilks.com services.

·         Where required, this information may include your personal contact information and/or your company contact information. Jrsilks.com will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member's account, and to contact you regarding new products and services.

·         By accessing the services of Jrsilks.com and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·         Internal record keeping.

·         We may use the information to improve our products and services.

·         We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

·         From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed in ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Changes to this Privacy Policy

Jrsilks.com may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Jrsilks.com websites after any such amendments signifies your acceptance thereof.

 

 Return Policy:

  • Before you place the order it is recommended to kindly read all the Terms & Conditions and policies i.e.: Returns, Cancellation, shipping and Product Details.
  • J.R.SILKS only accepts product returns on damaged goods and wrong delivery of products.
  • Damaged products/ wrongly delivered packages have to be returned with their Price Tag intact and should be in an unused condition.
  • All the products will be sent only after due verification by Technical Staff
  • If you place order for more than one product with same color, design and range, kindly confirm the stock availability with our Customer Service team through Email or phone before you place the order.
  • There may be situations where you ordered several products and one or more of those products are not in stock. In such cases, the customer will be refunded the cost of products not available.
  • If you receive a damaged product or Wrong product (ones different from the model that you have ordered online) J.R.SILKS will take care for rectifying.
  • Seeking replacement/return of a product must inform JRSILKS.COM within FOUR days. Complaints received after that time will not be considered.
  • We cannot entertain any other type of product returns/exchanges.
  • Damaged products/ wrongly delivered packages have to be returned with their Price Tag intact and should be in an unused condition.